What is the first step to take when a user reports missing privileges while executing a query?

When a user reports missing privileges while executing a query, the most systematic approach begins with checking the indexserver trace configurations. This step is crucial because it allows administrators to gather detailed logs of the query execution, including any specific authorization errors that may have occurred. By reviewing these traces, one can pinpoint the exact cause of the missing privileges, whether it’s due to misconfigurations or specific role assignments that are not aligned with the user’s needs.

This methodical investigation ensures that any corrective action taken afterward is based on confirmed data, rather than assumptions about what might be wrong. Without this step, any subsequent actions, such as revoking and re-granting permissions or updating user credentials, may not address the root cause of the issue, potentially leading to further confusion or similar problems arising in the future. Notifying the user to retry prematurely can lead to frustration, especially if the underlying issue remains unresolved.